BAM Quality Management

Aim

• Development of an overall quality management system at BAM
  (e. g. DIN EN ISO/IEC 17025, DIN EN ISO/IEC 17020, DIN EN 45011, DIN EN ISO 9001)

Arguments for a QM system (QMS)

• The accredited departments and divisions of BAM require a QMS according to ISO/IEC 17025. Many of the requested elements are already met in the central BAM QM documentation.
• Activities in the legal area: Precondition for the notification of designated bodies is accreditation as a rule and therewith the implementation of a QMS.
• Metrology in chemistry: BAM is designated institute and signatory - in cooperation with PTB (National metrology institute) and UBA (Federal Environment Agency) - of the multilateral recognition agreement of the national metrology institutes (CIPM MRA). Preconditions are the fulfilment of the requirements set up in ISO/IEC 17025 and ISO Guide 34.
• Special customer requirements: BAM divisions are often asked by customers – which are themselves certified according to ISO 9001 – about their QMS. It can be referred to the ISO/ILAC/IAF communiqué stating that an accredited laboratory according to ISO/IEC 17025 has implemented a QMS, which is in conformity with the principles of ISO 9001.
• Research work: Also in this area, a number of quality aspects have to be respected. The DFG requests in their „Rules of good research practice“ quality assurance measures, too.
• Internal use of the QMS as a management tool and use of its documentation as an instrument for know-how transfer from working generation to working generation.

Tasks

• Regular update of the BAM quality manual
• Secretariat for the committee for quality management (AQM) and various sub-working groups
• Coordination of accreditations within BAM
• Realisation of seminars in the field of quality management
• Advice of BAM sections when implementing, updating and modifying their QMS.

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